Class Description
  • Serving a great coffee is only a part of the customers experience, attitude and professionalism is what will make your customers come back to your coffee shop. 
  • Understanding the difference between Customers Service and Customers Experience and learning how to handle customers’ complaints.
  • Ideal course for Front of the House staff


  • Live : $200 
  • Online : $200
  • Duration : 4 hours

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