- Serving a great coffee is only a part of the customers experience, attitude and professionalism is what will make your customers come back to your coffee shop.
- Understanding the difference between Customers Service and Customers Experience and learning how to handle customers’ complaints.
- Ideal course for Front of the House staff
- Live : $200
- Online : $200
- Duration : 4 hours
- Authorised SCA Trainer: Régine Guion-Firmin
- Email: Regine@KaribuKahawaCamps.com